Nuance Café: Privacy Policy

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Privacy Policy
Home > Privacy Policy

Nuance believes that privacy is critical to your ongoing patronage of Nuance's service, the success of Nuance, and to the overall vibrancy of the Internet.

For these reasons, Nuance adheres to the following privacy principles:

Privacy Principle #1
First and foremost, Nuance will keep all of the personal information that you provided during the registration process private and confidential (except as specified below.) Nuance may use information that uniquely identifies you to improve your Nuance experience. For example, your zip code may be used to provide you with geographically specific weather information.Nuance may reference your name and business relationship with Nuance in marketing materials used by Nuance. In addition, Nuance may record your interactions with the Nuance service in order to improve the quality of the service. All your personally identifiable information except for your name is strictly between you and Nuance.

Privacy Principle #2
We use your personal information only for "group" demographic statistics. Nuance will not disclose your individual personal information, meaning your mailing address, e-mail address, or phone number, to anyone unless acting under a good faith belief that such action is necessary to:

Conform to legal requirements imposed on Nuance or to comply with a legal process;
Protect and defend Nuance rights or property; or
Enforce the Nuance Terms and Conditions.

Privacy Principle #3
Nuance will not disclose the contents of any of your private communications unless acting under a good faith belief that such action is necessary to

Conform to legal requirements imposed on Nuance or to comply with a legal process;
Protect and defend the rights or property;
Act under apparently exigent circumstances to protect the personal safety of you, our other subscribers or the general public.

However, Nuance may monitor, record, copy and utilize some of your communications to assist us and our partners in testing and perfecting some technical aspects of the service. For example, we might use your communications, or enable our service providers or technology vendors to use your communications, to help us test the service's ability to (1) send and receive messages; (2) conform to connecting networks' technical requirements; (3) understand voice commands; (4) conform to the limitations of the service; or (5) conform to other similar requirements. If we do use your communications in this manner, it will be to help us with the operation and improvement of our service.

Privacy Principle #4
As a Subscriber, you are automatically signed up to receive e-mail messages from us containing content and service updates and other matters of interest. Your e-mail address is strictly confidential and Nuance will not disclose or share it with any third parties, except as specified above. You may choose to discontinue this e-mail service at any time by visiting the registration page on our web site or by using your e-mail received.

Privacy Principle #5
Nuance does not allow children under 13 year old to register or use the service. In addition, Nuance requires all people under 18 years old to seek the consent of their parents or guardians before registering for and using the service, and asks that Parents or guardians monitor any minor's use of the service.

Privacy Principle #6
Nuance may use "cookies" to store and occasionally track information on our web site, thus enabling us to provide you with customizable and personalized services. For example, we may use this information to remember your location and preferences for filtering. A cookie is no more than a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive.

Privacy Principle #7
At Nuance you control your own personal information. You can alter your personal information at any time through our web site at http://cafe.bevocal.com/. You can also alter your PIN or Account Number at any time through our web site at http://cafe.bevocal.com/. Additionally, you may cancel your registration for the service at any time or request the removal of your personal information from our member records via the by sending an e-mail to support@bevocal.com. Thereafter, residual information may remain in our archives and records, but this information will not be used for any commercial purpose. Also, Nuance reserves the right to maintain information on registered members who have violated our Terms and Conditions.

Privacy Principle #8
Nuance is committed to Subscriber service and support. If at any time you believe that Nuance is not adhering to these Privacy Principles, or if you have questions about this policy, please notify us via e-mail as soon as possible at privacy@bevocal.com or call us at (650) 210-8600. We will make all reasonable efforts to promptly respond to your inquiry.