Nuance and Voice Architects Announce VUI Webinar Series

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Nuance Announces the "Secrets of a Great VUI" Webinar Series presented by Voice Architects.

Secrets of a Great VUI - Design, Build, and Maintain Speech Apps that Work for Real Callers

Speech technology has arrived. Virtually every Fortune 2000 company with a need has a speech initiative, and small and mid-sized companies are eager to reap the benefits of inexpensive, 24x7 automated self-service. However, there is much to learn from the first generation of speech deployments that will help today's developers reduce the cost and improve performance of their speech initiatives. Chief amongst early lessons learned is the value of investing in a high quality Voice User Interface.

VUI Webinar Targets Skills Development for Busy Professionals Skills

The Nuance and Voice Architects' "Secrets of a Great VUI" Webinar Series is a nuts and bolts seminar designed for busy software professionals eager to improve the performance of their VUI's. Spend 60 minutes twice a month with Keith Rolle, Managing Director, and Chief Interface Designer at Voice Architects, and reap the benefits of Keith's experience designing, testing, and tuning dozens of speech interfaces. Secrets of a Great VUI series is intended as a quick and inexpensive way to augment core software skills with targeted VUI training. The ongoing series addresses key pain points including effective planning and research, design, complex grammars, tuning, and maintenance of the interface.

Secrets of a Great VUI - Topics

Seminar 1 - VUI Strategy: "It's Not a Coding Problem"
Seminar 2 - VUI Research and Planning: "What Agents Will Tell You, and Venders Won't"
Seminar 3 - VUI Grammars: "Everything You Need, and Nothing You Don't"
Seminar 4 - VUI Tuning: "'I'm 92 years old', and Other VUI Failures"

Agenda

Seminar 1 - Strategy: "It's Not a Coding Problem."
Tuesday, April 20, 2004 1 pm EST/10 am PST

Take the mystery out of the VUI lifecycle
Usability expectations
Review of project skills
Mistakes that should be avoided

Seminar 2 - Research and Planning: "What Agents Will Tell You, and Venders Won't"
Tuesday, May 4, 2004 1 pm EST/10 am PST

Researching caller behavior and lingo
Design principles for effective interfaces
Vender technology and what it means for the VUI
Instrumenting interfaces to facilitate reporting

Seminar 3 - Grammars: "Everything You Need and Nothing You Don't"
Tuesday, May 18, 2004 1 pm EST/10 am PST

Designing efficient grammars
Short-cuts to building better grammars
Case studies using N-best, probabilities, and other techniques

Seminar 4 - Tuning: "'I'm 92 years old', and Other VUI Failures"
Tuesday, June 1, 2004 1 pm EST/10 am PST

De-mystifying tuning
Searching for easy wins and quantifying the results
Advanced tuning strategies
Instrumenting interfaces to facilitate reporting

Registration

The price for the series is $89 per session, or all four for $339. Click here to register using your credit card.